Jess began her time at the surgery as an administrative apprentice in November 2009. Over the following years she dedicated herself to the role and earned the position of Reception Supervisor in January 2017. She provided administration support to the practice manager, secretary and all other colleagues and worked her way up to a level 3 NVQ Business and Administration qualification. In addition to the above, she began to complete training courses to allow her to fulfil some of the duties performed by the HCA’s such as phlebotomy.
Jess left the Medical Centre in July 2017 and took on an admin role for an air conditioning company in Bridgwater.
With a lot of thought and persuasion from previous colleagues Jess has now re-joined Victoria Park and has taken on the IT Lead role, overseeing all IT based systems within the practice, ranging from the essential day-to-day systems to website maintenance.